Kelly pushes the worlds of design and research to make digital products truly useful for all people regardless of age or ability. From the earliest days of UX design to the latest in conversational AI experiences, her passion to truly understand people and their real needs are the foundation for her companies gotomedia and gotoresearch — bringing in the human factor to inclusive design — reimagining emerging technologies in the creation of accessible experiences in healthtech, edutech and beyond.
Experience the lives of the first Japanese Americans in the Pacific Northwest through the cartoons and illustrations by Sam Goto.
Pre-Order TodayKelly Goto is an international speaker and best selling author on user experience (UX) and design thinking and advocate for research-focused, accessible interface design who has been featured in the New York Times, Inc., HOW Magazine, Print, and Communication Arts. She is a keynote speaker whose enthusiasm and passion for human-centered UX research and inclusive design has fueled innovation from start-up to enterprise. Her book, Web Redesign 2.0, has been translated into more than 16 languages and is still used as university curriculum across the globe — shaping the field of UX design, UX research and customer experience over the last two decades. Her passion to truly understand people and their real needs are the foundation for her companies gotomedia and gotoresearch — utilizing inclusive co-creation and iterative research to create accessible products, services and experiences. She is currently focused on re-envisioning aging not as an obstacle, but as a path to longer and healthier living.